ABSTRACT
This study deals with the crisis volunteering during the lockdown period of the COVID-19 pandemic in Jordan. This study aims to identify the skills that volunteers acquire during voluntary work. Moreover, it aims to identify whether there are significant differences for volunteer difficulties and advantages regarding gender, age, and education level. Researchers employed a quantitative method, using a questionnaire to achieve the goals of this study. The sample was 121 voluntary people (females and males) during the pandemic in a Jordanian community. The results of this study have shown that volunteering during the COVID-19 pandemic has had a positive impact on volunteers during this period in terms of acquiring a variety of skills. Furthermore, there were numerous difficulties faced by volunteers, and there were no statistically significant differences in the level of skills acquired by volunteers as a result of their participation in volunteering.